F&B Service Expert in Oman – Premium Dining & Culinary Role للعمل في مطاعم وفنادق مسقط

We are seeking a dedicated F&B Service Expert to join our hospitality team in Oman. As a Food and Beverage Service Professional, you will deliver exceptional dining experiences in a premium hotel or restaurant setting. This role is ideal for a Dining Service Specialist who thrives in a fast-paced, guest-focused environment. You will be responsible for ensuring every guest enjoys flawless service from arrival to departure.

Key Responsibilities

• Provide attentive and personalized service to guests, taking orders and delivering food and beverages accurately.
• Maintain thorough knowledge of the menu, including ingredients, preparation methods, and wine pairings.
• Upsell additional items to enhance the guest experience and increase revenue.
• Ensure tables are set according to standards and the dining area remains clean and organized.
• Handle guest inquiries, special requests, and complaints professionally and promptly.
• Collaborate with kitchen and bar teams to ensure seamless service flow.
• Process payments accurately and thank guests warmly as they leave.
• Adhere to all hygiene, safety, and alcohol service regulations.

Qualifications & Requirements

• Previous experience as a Restaurant Service Expert or similar role in a fine dining or upscale casual environment.
• Excellent communication skills and a customer-first attitude.
• Ability to stand for long periods and lift up to 25 lbs.
• Flexibility to work evenings, weekends, and holidays.
• Knowledge of food safety standards.
• A passion for delivering memorable guest experiences.

Career Tips for F&B Service Professionals

• Master the art of suggestive selling by learning the menu inside out.
• Always anticipate guest needs before they ask.
• Stay calm under pressure – a positive attitude defines service excellence.
• Build rapport with regular guests to foster loyalty.
• Continuously refine your product knowledge to handle any query confidently.