Sales Back Office Assistant - Les Berges du Lac, Tunis للعمل في مبيعات وتسويق تونس

Les Berges du Lac in Tunis is seeking a dedicated Sales Back Office Assistant to support our sales operations. This role is also known as a Sales Support Coordinator or Back Office Sales Specialist. You will be the backbone of the sales team, ensuring that all administrative tasks are handled efficiently. Your primary duties include preparing quotations, commercial offers, and custom proposals, as well as managing sales documentation and maintaining customer records in our CRM system. This position requires a proactive individual who can handle multiple tasks and communicate effectively with various departments.

As a Sales Back Office Assistant, you will play a key role in order processing, inventory management, and sales reporting. You will collaborate with the sales team to ensure timely follow-ups and accurate data entry. Your attention to detail will directly impact the company's ability to serve clients effectively.

Responsibilities

• Provide comprehensive administrative support to the Sales Department.
• Prepare accurate and timely quotations, commercial offers, and custom solutions.
• Manage sales orders, contracts, and related documentation.
• Coordinate with internal teams (e.g., logistics, finance) to ensure smooth order fulfillment.
• Maintain and update customer relationship management (CRM) databases.
• Assist with inventory tracking and order processing.
• Handle customer inquiries and provide product information.
• Generate sales reports and assist in forecasting.

Requirements

• Proven experience in a sales support, back office, or administrative role.
• Strong organizational and multitasking skills.
• Excellent attention to detail and accuracy in data entry.
• Proficiency in Microsoft Office Suite (Excel, Word, Outlook).
• Familiarity with CRM software and ERP systems.
• Good communication skills in English and Arabic (both written and verbal).
• Ability to work under pressure and meet deadlines.
• High school diploma or equivalent; additional certification in business administration is a plus.

Benefits

No specific benefits were listed in the original job posting. However, this position offers a valuable opportunity to work in a professional environment and gain experience in sales operations.

Tips for Success

• Emphasize your experience with preparing commercial offers and managing sales documentation.
• Demonstrate your ability to work efficiently with sales teams and handle multiple tasks simultaneously.
• Showcase your proficiency in CRM tools and data entry accuracy.
• Be prepared to discuss how you have improved sales support processes in previous roles.
• Highlight your bilingual communication skills as an asset.