نرغب في توظيف Maintenance Technician للعمل الهندسة - الكيميائية والبتروكيماوية والبترول الرياض

• MANAGE LARGE AMOUNTS OF INCOMING CALLS

• GENERATE SALES LEADS

• IDENTIFY AND ASSESS CUSTOMERS’ NEEDS TO ACHIEVE SATISFACTION

• BUILD SUSTAINABLE RELATIONSHIPS AND TRUST WITH CUSTOMER ACCOUNTS THROUGH OPEN AND INTERACTIVE COMMUNICATION

• PROVIDE ACCURATE, VALID AND COMPLETE INFORMATION BY USING THE RIGHT METHODS/TOOLS

• MEET PERSONAL/CUSTOMER SERVICE TEAM SALES TARGETS AND CALL HANDLING QUOTAS

• HANDLE CUSTOMER COMPLAINTS, PROVIDE APPROPRIATE SOLUTIONS AND ALTERNATIVES WITHIN THE TIME LIMITS; FOLLOW UP TO ENSURE RESOLUTION

• KEEP RECORDS OF CUSTOMER INTERACTIONS, PROCESS CUSTOMER ACCOUNTS AND FILE DOCUMENTS

• FOLLOW COMMUNICATION PROCEDURES, GUIDELINES AND POLICIES

• TAKE THE EXTRA MILE TO ENGAGE CUSTOMERS


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