HR & Operations Professional Retail & E-commerce Experie

Nationality: Lebanese
Residency: Muscat, Oman
Visa Status: Visit Visa / Available for Immediate Joining
Phone: Email:
LinkedIn:
Professional Summary
Results-driven HR and business professional with experience in human resources, administration, retail
operations, and entrepreneurship. Proven ability to manage recruitment processes, employee records, and
business growth initiatives. Strong background in team leadership, customer service, and operational
efficiency.
Education
Bachelor’s Degree in Human Resource Management – Arab Open University, Beirut (2015–2021)
Bachelor’s Degree in Human Resource Management – The Open University, London (2021–2022)
High School Diploma – General Science – Al-Shola School, Sharjah (2008–2009)
Professional Experience
Founder & Owner – Perfume Stock (2022–Present)
• Built and managed online fragrance business
• Led team of 5 employees
• Achieved 15% annual growth
• Expanded reach via e-commerce
• Increased brand awareness by 20%
HR & Admin مساعد – Buildyex Construction LLC (2021–2022)
• Managed employee records
• Supported recruitment and onboarding
• Coordinated training and HR events
• Assisted in performance management
• Prepared HR reports
Visual Merchandiser – Landmark Group (2017–2020)
• Implemented merchandising strategies
• Managed stock levels (150,000+ items)
• Improved store profitability
• Optimized product visibility
Senior سيلز مبيعات Associate – Landmark Group (2013–2017)
• Achieved 100% mystery shopper scores
• Exceeded sales targets
• Led team of 8 members
• Managed daily operations
Certifications
Interviewing Skills – Arab Open University
Customer Service Excellence – Landmark Group
Skills Communication, Leadership, Time Management, Microsoft Office, Customer Service, Planning, Analytical
Skills
Languages
Arabic: Fluent
English: Advanced