- To support our Shiji Middle East team, we’re looking for an experienced and dynamic Implementation Consultant in Middle East to implement PMS & Meeting & events.
What you will do
- Provide technical consultancy to our hospitality customers within the Middle East region
- PMS Implementation, integration, and training (remotely and customer on-site)
- PMS Interfaces Implementation
- Meeting & Events solution Implementation
- Configure the system to meet country-specific legal fiscal requirements
- Analyze customer needs and configure the systems to their specific requirements
- Ensure multiple users, and service model concept meets the customer operational workflow
- Train the staff in the best and most practical use of the software
- Take the customer site live, answer any operational and application requests onsite
- Report accurate project status and act proactively to achieve the project goal
- Internal consultation
Hospitality Business background or working record in a similar PMS implementation role
Meetings, Events and groups operational experience is an add-on
You have the same passion for the Hospitality industry as our customers' passion to serve their guests
Ability to adapt quickly to new technologies, products and procedures
Ability to work and thrive in a multi-tasked and fast-paced environment
Ability to quickly learn the company’s various IT solutions and able to handle system installation
Ownership with quality, Professional “get it done” attitude and work ethic
Fluent in English and Arabic are add-on
Willingness to travel 70% - 80% across Middle East
مستوى متوسط (خبرة من 4 إلى 10 سنوات)