Sales Services Administrator – Order Processing Role in Tunis للعمل في مبيعات وتسويق تونس

We are hiring a Sales Services Administrator in Tunis to join our international Sales Services team. In this role, you will manage customer orders, monitor data across specialized operating systems, and ensure smooth, timely processing that supports the wider sales operation. This is a hands-on position suited to someone who values accuracy, consistency, and efficient workflow in a professional environment.

About the Role

As a Sales Service Coordinator or Order Processing Administrator, you act as the link between customers, sales representatives, and internal departments. Your work directly impacts order accuracy, delivery timelines, and overall customer satisfaction. You will operate within established procedures while helping identify small improvements that increase efficiency and reduce errors.

Key Responsibilities

• Process and verify customer orders accurately within the designated operating systems.
• Monitor order status and follow up on pending or delayed requests to ensure timely completion.
• Maintain and update customer and order databases with correct information.
• Coordinate with sales, logistics, and support teams to resolve order-related issues.
• Prepare regular reports on order volumes, processing times, and exceptions.
• Ensure compliance with internal procedures and data quality standards.
• Respond to internal and external queries regarding order status and documentation.

Requirements

• Previous experience in order processing, sales support, or a similar administrative role is preferred.
• Strong attention to detail and ability to handle repetitive tasks with consistent accuracy.
• Good command of English; additional language skills are an advantage.
• Proficient in using office software and comfortable learning new operating systems.
• Organized, reliable, and able to manage multiple tasks within set deadlines.
• Strong communication skills and a team-oriented mindset.

What We Offer

• Position based in Tunis within an international team environment.
• Clear processes and structured daily work that support professional growth.
• Opportunity to develop expertise in sales operations and order management.

Tips to Strengthen Your Profile

• Highlight any experience with order management systems, CRM tools, or ERP platforms.
• Show examples of how you improved accuracy or reduced processing time in a previous role.
• Emphasize your ability to work with cross‑teams such as sales, logistics, or customer service.
• Prepare specific numbers, such as order volumes handled or error rates reduced, if available.
• Demonstrate reliability and consistency, which are critical for a Sales Service Agent or Sales Administrator role.