[Female] Front Desk & Sales Coordinator وظف دوت كوم

Our vibrant 3-star hotel in Amman, Jordan is looking for a
talented Front Desk & سيلز مبيعات Coordinator to be the
welcoming face of our establishment and actively contribute to
our guest acquisition and retention strategies. This unique
role requires someone who can seamlessly manage our front desk
operations while taking initiative in sales and marketing
coordination efforts, particularly with tourist agents. Key
Responsibilities: * Front Desk Operations & Guest
Relations: Warmly welcome and efficiently check-in/check-out
guests, providing an exceptional first impression. Manage
reservations, answer hotel inquiries (in person, by phone, and
إيميل), and handle guest requests promptly and
courteously. Process payments accurately and maintain precise
guest records using our hotel management software. Address guest
concerns and resolve issues professionally, ensuring a high level
of guest satisfaction. Maintain a tidy, organized, and welcoming
front desk area at all times. Act as a primary point of contact
for all incoming calls and walk-in visitors. * سيلز
مبيعات & Marketing Coordination: Actively engage with
potential guests and walk-ins, showcasing hotel rooms, services
available, and special offers to drive bookings. Proactively
communicate and build strong relationships with tourist agents,
managing their inquiries, providing information, and securing
group or individual bookings. Identify sales opportunities
during guest interactions and follow up on leads generated from
inquiries. Assist with basic marketing tasks, including managing
social media inquiries, drafting promotional content for internal
displays, or updating online hotel listings under
supervision. Compile and provide feedback from guest
interactions and sales efforts to management to help improve
services and offerings. What We're Looking For: * A female
candidate with a strong passion for hospitality, exceptional
customer service skills, and a proactive attitude. * Excellent
command of both Arabic and English languages (written and spoken)
is essential. * Proficient computer skills, including
experience with hotel management software (PMS/CRM) and Microsoft
Office Suite (Word, Excel, Outlook). * Demonstrated
problem-solving abilities, a calm demeanor under pressure, and a
proactive approach to challenges. * A smart and professional
appearance that reflects the quality and image of our hotel. *
Exceptional communication and interpersonal skills, with the
ability to connect effectively with diverse guests, tourist
agents, and team members. * Prior experience in a hotel front
desk role is a plus, especially with added marketing or sales
responsibilities. * Ability to work flexible shifts, including
evenings, weekends, and public holidays, as required by hotel
operations. Education & Qualifications: * High School Diploma
or equivalent required; a Diploma or Certificate in Hospitality,
Tourism, or Business is highly preferred. * Minimum of 2 years
of experience in a customer-facing role, preferably within the
hotel or tourism industry. * Familiarity with sales or marketing
principles and a willingness to learn and apply them. Why Join
Our Team? You'll be a vital part of a friendly and supportive
team, playing a crucial role in our guests' experience and the
hotel's continued growth in Amman. We offer a competitive salary,
a dynamic work environment where your skills will be highly
valued, and opportunities for professional development. To
Apply: Please submit your comprehensive resume and detailing
your relevant experience and why you are the ideal candidate for
this role to: [email protected] Deadline for
submissions is by 10
"لا تنسَ أن السيرة الذاتية الاحترافية هي مفتاح نجاحك في البحث عن العمل، ابدأ الآن في تصميم سيرة ذاتية متميزة تبرز مهاراتك وخبراتك! استخدم تطبيق سيرة لإنشاء سيرتك الذاتية بسهولة."

ملحوظة هامة:
وظف دوت كوم ليست شركة توظيف وانما موقع للاعلان عن الوظائف الخالية المتاحة يوميا فى الاف الشركات بالشرق الاوسط ,ونرجو عند طلب اي مبالغ مالية من قبل المعلنين مراسلتنا فورا و عدم التعامل مع مثل هذه الشركات الوهمية .