Shop Manager وظف دوت كوم

Guide the success of a store by leading and motivating the
selling team, developing and managing the service environment and
presenting a clean, neat and organized shopping environment for
our customers.
1.People Management: ·
- Follow up
shop team through conducting daily meeting to discuss sales
achievement vs. target and distribute roles to reach objectives.

- Train new and old team on how to handle customers in
addition to product knowledge in terms of features and benefits.

- Set shop team attendance schedules according to business
needs ad follow up implementation.
- Manage all inter shops
transfers and communicate properly to area manager
- Assess
team performance and do the required PDP (Personal Development
Plan) and assure training implementation.
- Handle team
grievances and disciplines
2.Sales Management: ·      
 
- Set targets for team daily/weekly/monthly.
-
Motivate team to achieve their individual and store targets, and
determine top and low performers ·         Analyze shop
and brand performance and take necessary action with approval
from area manager.
·Support all marketing activities  

3.Customer Service: ·      
- Demonstrate six
steps with outstanding customer service and be a role model for
team.
- Handle customer complaints. ·      
 
- Provide appropriate after sales service to all
customers ·         Provide feedback to area manager about
customer needs. ·        
- Ensure to keep all
promises made to customer.
- Enhance the customer service
provided to customer through shop team  
4. Stock
Efficiency:
- Ensure appropriate stocks of products are
available ·         Conduct inventory of products as per
standards and ensure accuracy
- Ensure all transfers in
and out are accurately recorded as per policy
- Ensure
appropriate quantities of bags and POS (Point Of Sale) display
materials
- Ensure stock safety (cabinets and stockrooms)
 
5.Product and Visual Merchandising:
- Ensure team
is aware of product and the brands handled and communicate
features to customers properly.
- Ensure windows
displays, shop graphics and POS materials as per guidelines

- Check products proper arrangement on the shelves and
tables    
6. Shop Administration:
- Ensure
all policies and procedures are followed properly
-
Ensure all financial and banking work is completed accurately

- Ensure cleanliness, safety and security of store is given
high importance
- Ensure all returns, exchanges are made
according to policy
- Ensure right in-store-ambience and
al furnishings and fixtures are maintained in accordance with
maintenance team
- Handle shop expenses vs.
budget
Retail Fashion Experience
3 to 5 years of Management
Experience
مستوى متوسط (خبرة من 4 إلى 10
سنوات)
"لا تنسَ أن السيرة الذاتية الاحترافية هي مفتاح نجاحك في البحث عن العمل، ابدأ الآن في تصميم سيرة ذاتية متميزة تبرز مهاراتك وخبراتك! استخدم تطبيق سيرة لإنشاء سيرتك الذاتية بسهولة."

ملحوظة هامة:
وظف دوت كوم ليست شركة توظيف وانما موقع للاعلان عن الوظائف الخالية المتاحة يوميا فى الاف الشركات بالشرق الاوسط ,ونرجو عند طلب اي مبالغ مالية من قبل المعلنين مراسلتنا فورا و عدم التعامل مع مثل هذه الشركات الوهمية .