Summary: The Supervisor sales support operations level 1 is
responsible for leading and managing a team of sales support
operations level 1 to ensure that Merchant have a positive
experience with the company. This includes providing training and
support to agents, developing and implementing customer service
policies and procedures, monitoring and evaluating agent
performance, and resolving Merchant complaints and escalations.
Duties and Responsibilities: Receiving POS problems and directing
them according to the follow-up areasPreparing POS status
reports, and stopped points of sale are contacted by Sales
Support Operation Level 1 Agent to work on visiting themPreparing
weekly reports, monthly for the work of Sales Support Operation
Level 1 AgentLead and manage a team of sales support operations
level 1Provide training and support to sales support operations
level 1Develop and implement Merchant policies and
proceduresMonitor and evaluate the performance of support
operations level 1Work with other departments to ensure that
customer needs are metResolve Merchant complaints and
escalationsRepresent the company at Merchant events and
conferences How To ApplyPlease send your CV to and mention the
job title in the subject. Age level : 26 – 28 التفاصيل :
الناشر: Wahib Totah الراتب : يحدد لاحقا القسم: شاغرة مكان العمل: الزاوية , ليبيا نوع العمل : دوام كامل مستوى الخبرة : خبرة جيدة تاريخ الاعلان : 2024-02-08 تاريخ الانتهاء : 2024-03-09 التعليم : غير محدد ملحوظة هامة:
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