Head Waiter الدوحة للعمل في مطاعم وفنادق

Role Overview

We are seeking an experienced and proactive Head Waiter to join our front-of-house team in Qatar. The Head Waiter is responsible for overseeing front-of-house operations, ensuring exceptional customer service, coordinating seating arrangements, and supervising waitstaff to maintain a seamless and high-quality dining experience.

Key Responsibilities

• Supervise and coordinate daily front-of-house operations and waitstaff activities
• Manage seating arrangements, reservations, and guest flow to optimize service efficiency
• Ensure the highest standards of customer service and guest satisfaction at all times
• Train, mentor, and evaluate team members on service standards and menu knowledge
• Handle guest inquiries, special requests, and complaints professionally and promptly
• Collaborate with kitchen and management teams to ensure smooth service delivery
• Monitor inventory of service supplies and coordinate restocking as needed
• Ensure compliance with health, safety, and hygiene regulations
• Prepare shift reports and communicate important updates to management

Qualifications & Requirements

• Proven experience as a Head Waiter, Restaurant Supervisor, or similar leadership role in hospitality
• Strong leadership and team management skills with the ability to motivate staff
• Excellent communication and interpersonal abilities
• In-depth knowledge of food and beverage service standards
• Ability to work under pressure in a fast-paced restaurant environment
• Flexibility to work evenings, weekends, and public holidays
• Professional appearance and a customer-focused attitude

Preferred Qualifications

• Experience in upscale or high-volume dining establishments
• Knowledge of multiple languages is an advantage
• Certification or training in hospitality management or food safety

Location: Qatar