About the Company
LabelVie is a leading Moroccan economic actor and the leader of large-scale retail in Morocco. Founded in 1986 and listed on the Casablanca Stock Exchange since 2008, LabelVie operates as a reference in the mass retail sector. In 2009, the group entered into a strategic partnership with the international retail giant Carrefour, launching the CARREFOUR EXPRESS brand to bring world-class convenience retail to Moroccan consumers.
Position Overview
We are seeking an experienced and dynamic Store Manager (Gérant Magasin) to lead daily operations at our CARREFOUR EXPRESS location in Casablanca, Morocco. The successful candidate will be responsible for driving store performance, ensuring operational excellence, managing inventory, and delivering an outstanding customer experience that upholds the Carrefour brand standards.
Key Responsibilities
- Oversee all daily store operations, ensuring compliance with company policies and brand standards.
- Manage and motivate store staff to achieve sales targets and operational efficiency.
- Monitor inventory levels, coordinate with supply chain teams, and minimize shrinkage and waste.
- Ensure the store maintains the highest standards of cleanliness, product presentation, and visual merchandising.
- Handle customer inquiries, resolve complaints, and ensure a positive shopping experience for all visitors.
- Prepare and manage store budgets, track financial performance, and report on key KPIs.
- Implement promotional campaigns and in-store marketing initiatives in alignment with corporate strategy.
- Ensure compliance with health, safety, and hygiene regulations applicable to the retail sector.
- Recruit, train, and develop team members to build a high-performing retail workforce.
Required Skills & Qualifications
- Proven experience in retail store management, preferably within a large-scale or international retail environment.
- Strong leadership and team management skills with the ability to drive performance.
- Solid understanding of retail operations, including inventory management, merchandising, and P&L accountability.
- Excellent customer service orientation with strong communication and interpersonal abilities.
- Proficiency in French is required; knowledge of Arabic and English is a strong advantage.
- Ability to work in a fast-paced environment and adapt to changing priorities.
- Familiarity with retail management software and point-of-sale (POS) systems.
- Bachelor's degree or equivalent in business administration, management, or a related field is preferred.
Why Join LabelVie / CARREFOUR EXPRESS?
- Be part of a leading Moroccan retail group with a strong international partnership.
- Opportunities for career growth and professional development within a large organization.
- Dynamic and multicultural work environment in the heart of Casablanca.
- Competitive compensation package and employee benefits.