Role Summary
We are seeking an experienced F&B Service Expert to join our Food and Beverage & Culinary team in Bahrain. This role focuses on delivering exceptional guest dining experiences through expert service standards, operational excellence, and team leadership within a premium hospitality environment.
Key Responsibilities
- Oversee daily food and beverage service operations to ensure seamless guest experiences
- Train, mentor, and supervise service staff on service standards, menu knowledge, and hospitality protocols
- Coordinate with kitchen and management teams to optimize service flow and guest satisfaction
- Maintain comprehensive knowledge of menu offerings, wine pairings, and dietary requirements
- Handle guest inquiries, special requests, and complaint resolution with professionalism
- Monitor service quality, presentation standards, and compliance with health & safety regulations
- Assist in inventory management, cost control, and service sequence optimization
- Conduct pre-shift briefings and post-service debriefs to drive continuous improvement
Qualifications
- Proven experience as an F&B Service Expert, Senior Server, or similar role in upscale restaurants or hotels
- In-depth knowledge of fine dining service standards, etiquette, and guest relations
- Strong understanding of food and beverage operations, including POS systems and reservation platforms
- Excellent communication and interpersonal skills with a guest-centric mindset
- Ability to work flexible shifts, including evenings, weekends, and holidays
- Fluency in English; Arabic language proficiency is an advantage
- Relevant hospitality certification or diploma preferred
Core Skills
- Food & Beverage Service Excellence – Fine dining, banquet, and à la carte service mastery
- Guest Experience Management – Anticipatory service, personalized interactions, complaint resolution
- Team Leadership & Training – Staff development, service standard enforcement, performance coaching
- Menu & Beverage Expertise – Wine knowledge, cocktail trends, dietary accommodation, upselling techniques
- Operational Efficiency – Service sequencing, table management, cost control, health & safety compliance
- Communication & Multilingual Ability – Professional English communication, Arabic proficiency valued