مهنة Heroes Program Coordinator للعمل في خدمة العملاء - الاستقبال الرياض

Key Responsibilities:

- Promote and sell all Heroes Program services to parents and potential members.

- Oversee daily program operations and act as the main link between Arena and parents.

- Maintain regular parent communication, collecting 2–4 feedback forms weekly.

- Collaborate closely with Heroes Coaches to ensure a smooth program experience.

- Prepare and maintain accurate attendance and checklist reports.

- Ensure cleanliness, safety, and supervision for all participants.

- Prioritize child safety during arrival and departure.

- Record behavioral issues, injuries, and concerns, and report them to the Club Manager.

- Share weekly reports with the Club Manager and Heroes of the Month names with IT.

- Coordinate with Marketing for newsletter updates by the 20th of each month.

- Ensure correct use of the Perfect Gym system and completion of all membership forms.

- Stay informed about club operations, rules, promotions, and events.

- Participate in meetings, events, and professional development activities.

- Perform any other tasks assigned by the Club Manager.
Communication & Customer Service Skills
Organizational & Reporting
خريج جديد (بدون خبرة)