فرصة عمل Customer Experience Coordinator الرياض للعمل في خدمة العملاء - الاستقبال

Key Responsibilities:

- Promote and sell all Heroes Program services to parents and potential members

- Oversee daily program operations and act as the main link between Arena and parents

- Maintain regular parent communication, collecting 2–4 feedback forms weekly

- Collaborate closely with Heroes Coaches to ensure a smooth program experience

- Prepare and maintain accurate attendance and checklist reports

- Ensure cleanliness, safety, and supervision for all participants

- Prioritize child safety during arrival and departure

- Record behavioral issues, injuries, and concerns, and report them to the Club Manager

- Share weekly reports with the Club Manager and Heroes of the Month names with IT

- Coordinate with Marketing for newsletter updates by the 20th of each month

- Ensure correct use of the Perfect Gym system and completion of all membership forms

- Stay informed about club operations, rules, promotions, and events

- Participate in meetings, events, and professional development activities

- Perform any other tasks assigned by the Club Manager
Communication & Customer Service Skills
Organizational & Reporting
خريج جديد (بدون خبرة)