مطلوب Restaurant Branch Manager الرياض للعمل في الإدارة - إدارة عامة وإدارة أعمال

- Looking for a Restaurant Branch Manager

- Fast food restaurant in Riyadh looking for branch manager

Responsibilities:

Customer Satisfaction

- Complies with the customer’s needs and goes the extra miles by suggesting an extra service to satisfy the customer needs

- Handles customer’s complaints and takes appropriate actions

- Seeks feedback from customers through comment cards and table visits, and shares them with the customer service department

- Builds bonds with customers for customer retention

Follow-up on Food Quality and Food Safety

- Ensures the application of operations manuals and work procedures

- Ensures the application of all Food Safety and Cleaning standards in the restaurant

- Maintains the ROR and FS audits standards all times at the restaurant

- Resolves any discrepancies related to FS and ROR reports’ results

- Enforces sanitary practices for food handling, general cleanliness, and maintenance of dining areas

- Investigates and resolves complaints concerning food quality and service

- Monitors the personal hygiene of all team members as per Bar Tartine food safety and hygiene standards

- Ensures proper preparation of food and beverage items as per preparation guidelines

Machinery and Equipment’s Effectiveness and Safety

- Ensures that proper security procedures are implemented to protect Team Members, customers, and company assets

- Coordinates with the General services manager for implementing a proactive maintenance activity for the restaurant machinery

- Maintains equipment, machines, and utensils in good condition and coordinates with supply chain for orders

Inventory and Stock Management

- Undertakes inventory (daily, weekly & monthly)

- Monitors stock in the restaurant & ensures appropriate shelving

- Manages stock variance and keeps it within acceptable margin

- Receives ordered items as per receiving guidelines and takes proper actions for any discrepancy

- Ensures all products received in the kitchen are upon standards and returns nonconforming items to warehouse / supplier

Cost Optimization and Waste Control

- Controls operational costs and identify measures to cut waste

- Controls costs by reviewing portion control and quantities of preparation; minimizing waste; ensuring high quality of food preparation

- Ensures ordering goods according to the bar level stock, to control the cost, the waste and the inventory variance

- Tracks waste’s root cause and explores possible solutions

Quality Management

- Ensures proper implementation of the processes and related procedures

- Follows accurately the workflow and reports any repetitive discrepancies

Daily Operating Checklists

- Performs Manager’s station checklist to ensure the consistency/Quality safety of food and makes sure that the restaurant will not run out of products

- Performs Daily checklist to communicate with team members the operational status of the outlet
Experience 5 -8 years
مستوى متوسط (خبرة من 4 إلى 10 سنوات)