وظيفة IT Engineer للعمل في الهندسة - الحاسب والشبكات الرياض

- Call Centers network infrastructure design and maintenance.

- Contact center software implementation and configuration (Genesys, Cisco contact center, etc..)

- Campaign Management

- IVR configuration

- CRM and Contact Center integration

- Design Call center IT policies and network infrastructure to meet projects SLA requirements.

- Branches and DRZ integration
At least 4 years of experince
Bachelor's degree in information techonlogy
مستوى متوسط (خبرة من 4 إلى 10 سنوات)