Customer Care Agent وظف دوت كوم

Role responsibilities:
- Answering incoming calls and
responding to customers' requests via various means e.g. emails,
in a timely manner.
- Managing and timely resolving customer
complaints in line with the company standards.
- Maintaining
ownership of calls throughout the lifecycle of the caller’s
request, including but not limited to sale of products, placement
of orders, follow-ups, escalation of issues as and when required,
resolution of issues, etc.
- Providing accurate product and
service information to customers.
- Researching required
information using available resources.
- Timely processing
of orders, forms, and applications.
- Completing call logs
and reports in line with the company standards.
-
Identifying customer needs, researching issues, resolving
complaints, and providing solutions.
University degree in
e-commerce, business administration or in a similar
discipline.
Fluent in English and Arabic both verbal and
written.
Demonstrated work experience as a call center
representative or in a similar role, will be an
advantage.
Computer literate, with excellent data entry and
typing skills.
Saudi National
"لا تنسَ أن السيرة الذاتية الاحترافية هي مفتاح نجاحك في البحث عن العمل، ابدأ الآن في تصميم سيرة ذاتية متميزة تبرز مهاراتك وخبراتك! استخدم تطبيق سيرة لإنشاء سيرتك الذاتية بسهولة."

ملحوظة هامة:
وظف دوت كوم ليست شركة توظيف وانما موقع للاعلان عن الوظائف الخالية المتاحة يوميا فى الاف الشركات بالشرق الاوسط ,ونرجو عند طلب اي مبالغ مالية من قبل المعلنين مراسلتنا فورا و عدم التعامل مع مثل هذه الشركات الوهمية .