وظائف متاحة ممثل خدمة عملاء للعمل في المبيعات والتسويق - التجزئة والبيع المباشر الرياض

- موقع العمل: مخرج 16

- Handle and resolve complaints and claims efficiently and with empathy and process payments in an efficient accurate and friendly manner.

- Strive to create a positive experience for customers to ensure they would want to continuously return and shop at IKEA.

- Ensure that the department/work area is effective for customers and cost-efficient for the store.

- Follow up with relevant function managers and customers regarding any complaints, appreciations or suggestions.

- Actively work together with other store functions to continuously improve the shopping experience for our customers in order to support long-term growth.

- Work towards closing CRM cases in a timely manner.
مهارات تواصل ممتازة
خبرة في مجال خدمة العملاء
القدرة على مواجهة الجمهور بثقة و لباقة
مستوى مبتدئ (خبرة اقل من سنة إلى 3 سنوات)