Marketing Coordinator and Content Creator

Job Title: Remote Customer Service Representative Location:
Remote (Jordan), working California USA time (9:00 AM to 5:00
PM) Company: T-shirt Source About Us: T-shirt Source is a
dynamic and innovative T-shirt printing company headquartered
Daly city California, with two bustling storefronts and a
thriving online platform. Our mission is to provide high-quality
custom T-shirts and exceptional service to our diverse customer
base, ranging from individuals to businesses and
organizations. Job Description: As a Remote Customer Service
Representative for T-shirt Source, you will play a vital role in
providing outstanding service and support to our valued customers
while working remotely from Jordan. Your primary responsibility
will be to ensure a seamless and enjoyable experience for
customers online, with working hours corresponding to California
USA time. Responsibilities: 1. Provide Outstanding Customer
Service: • Greet customers warmly and assist them with their
inquiries, orders, and customization requests via phone,
إيميل, or live chat. • Listen actively to customers'
needs and recommend products or services that best meet their
requirements. • Handle customer complaints or issues with
professionalism and empathy, striving for swift resolution and
customer satisfaction. 2. Process Orders and
Transactions: • Accurately process customer orders, including
customizations, sizing, and payment transactions, utilizing our
order management system. • Ensure efficient order processing
while maintaining attention to detail and accuracy. 3. Product
Knowledge and Consultation: • Develop a deep understanding of
our product offerings, including T-shirt styles, printing
techniques, and customization options. • Provide expert advice
and guidance to customers on design choices, color options, and
printing methods to help them achieve their desired
outcomes. 4. Manage Inquiries and Support Tickets: • Respond
promptly to customer inquiries and support tickets received via
إيميل, ensuring timely resolution and follow-up. • Assist
customers with product information, pricing, shipping details,
and order status updates. 5. Collaborate with Team and
Production: • Maintain clear communication with our team in
the USA, including the production team, to ensure seamless
coordination and timely fulfillment of customer
orders. 6. Maintain Online Presence: • Monitor and respond to
customer reviews and feedback on our website and social media
platforms, fostering positive relationships with customers and
addressing any concerns promptly. Skills
Required: • Proficiency in Microsoft Word and Excel for order
processing and documentation. • Basic knowledge of Adobe
Photoshop or similar graphic design software for basic image
editing and customization tasks. • Excellent telephone
conversation skills, with the ability to communicate clearly and
effectively with customers. • Strong إيميل communication
skills, with the ability to write professional and engaging
messages to customers and
colleagues Qualifications: • Previous customer service
experience in a remote or virtual environment is
preferred. • Excellent English communication skills, both
verbal and written, with a friendly and approachable
demeanor. • Strong problem-solving skills and the ability to
remain calm and composed under pressure. • Proficiency in
computer systems and software applications, including إيميل,
live chat, and Microsoft Office. • Flexible availability to
work California USA time (9:00 AM to 5:00
PM). Benefits: • Competitive salary • Opportunities for
advancement and professional development • Positive and
collaborative remote work environment • Ability to work from
the comfort of your home in Jordan How to Apply: If you're
passionate about providing exceptional customer service and
thrive in a remote work setting, we'd love to hear from you!
Please submit your resume at our إيميل and a brief cover
letter outlining your relevant experience and why you're
interested in joining the T-shirt Source team. Website:
https://www.tshirtsource.com/ Email: [email protected]

التفاصيل :

الناشر: ahmad الراتب : يحدد لاحقا القسم: خدمة عملاء مكان العمل: ‎عمان , الأردن نوع العمل : عقد دائم مستوى الخبرة : 1-2 سنوات

تاريخ الاعلان : 2024-04-20 تاريخ الانتهاء : 2024-05-20 التعليم : لا يشترط

تريد العودة اليها:

اضف للمفضلة

لديك شكوى؟:

تبليغ عن الاعلان

قدم سيرتك الذاتية الان

البريد الالكترونى

لاظهار الهاتف

* قدم للوظيفة بحسابك

قدم للوظيفة بدون تسجيل!

ملحوظة هامة:
وظف دوت كوم ليست شركة توظيف وانما موقع للاعلان عن الوظائف الخالية المتاحة يوميا فى الاف الشركات بالشرق الاوسط ,ونرجو عند طلب اي مبالغ مالية من قبل المعلنين مراسلتنا فورا و عدم التعامل مع مثل هذه الشركات الوهمية .

وظائف خدمة عملاء:

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Marketing Coordinator and Content Creator وظف دوت كوم